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Giuseppe Franco

Software Engineer & AI Startup Founder
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Giuseppe Franco is an engineering leader with over 10 years of experience building enterprise mobile security platforms and leading distributed teams in cybersecurity environments.

He has led platform development and engineering initiatives focused on reliability, scalability, and long-term product ownership. In parallel, he co-founded HGB Solutions Oy, where he is building Palautus AI — applying the same principles in a startup environment.

His current work focuses on integrating AI into real-world workflows and understanding how it changes the way software systems and organizations operate.

From AI Features to AI employees: Designing Systems That Act

Most valuable knowledge inside organizations is never documented. It lives in meetings, chats, and informal conversations, making it invisible and unusable. As a result, teams often end up solving the same problems multiple times without knowing it.

This fragmentation creates constant coordination work — and much of that knowledge is lost as people change roles or leave organizations.

In parallel, AI is moving beyond features into systems that can execute workflows — what we can think of as “AI employees”.

This shift changes how work happens, as systems start handling parts of workflows instead of just supporting them.

In this talk, I’ll explore what that means in practice — where it works, where it breaks, and what changes when integrating AI into real workflows.

Takeaways:

- Why fragmented knowledge creates hidden inefficiencies
- How AI employees change how workflows are executed
- What changes when systems start acting instead of waiting for input

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